Reference

How bandar 99 Protects Your Account Information

Q: What if I think my account data has been compromised?

Contact our live-chat team immediately or email support@bandar99.best with 'Security Alert' in the subject line. We'll reset your password, review login activity, and verify any recent withdrawals within 30 minutes during business hours.

When you open an account with us, your personal data and payment details are kept secure from the moment your first deposit via DANA, OVO, GoPay or QRIS…

Encryption on all account pagesDANA, OVO, GoPay, QRIS data handlingYour withdrawal and login history stays yours

Explore the Lobby Read FAQ

What Data We Collect and Why

bandar 99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

To operate your account and process your deposits and withdrawals, we collect your name, email, phone number, banking details, and transaction history. We use this information to verify your identity, prevent fraud, process payments via DANA, OVO, GoPay and QRIS, and keep you updated on account

1
activity. We do not sell your data to third parties. Where local law permits, we may share anonymised transaction patterns with payment processors and fraud-prevention partners to keep your wallet safe. Your data is stored on secure servers and retained for as long as your account
2
is active, plus a period after closure where required by law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Reach Our Privacy Team Anytime

HOW WE OPERATE

Data Handling, Cookies, and Account Security at bandar 99

Encryption Standard

Every page you browse in the lobby uses SSL encryption. Your login, deposit flow via DANA or OVO, and withdrawal requests all travel through secure channels we audit monthly.

Cookie Use

We place cookies to remember your language preference, keep you logged in on the same device, and count how many times you visit the lobby. You can clear cookies anytime in your browser without losing your account.

Account Verification

When you open an account, we verify your identity using the phone number you provide. If you request a withdrawal, we confirm it matches the bank account linked to your GoPay or QRIS profile.

Data Retention

Your account data remains on our servers while you play. After you close your account, we keep transaction records for five years where required by Indonesian financial law, then delete them securely.

Third-Party Sharing

We share payment data only with DANA, OVO, GoPay and QRIS processors to complete your transactions. We do not give your email or phone to marketing partners or game studios without your permission.

Your Privacy Rights

You can request access to all data we hold about you, ask us to correct errors, or request deletion. Email [email protected] with 'Data Request' in the subject line and we'll respond within 30 days.

Privacy Policy Questions From Players

Your account details and transaction history are archived securely for five years to comply with financial regulations, then deleted. You can request earlier deletion by emailing [email protected]. Live-chat logs and support tickets are kept for one year.

No. We store only the reference number and confirmation of each deposit or withdrawal. Your actual card or wallet details remain with DANA, OVO, GoPay or QRIS. We never see your full card number or password.

Yes. Go to your Account Settings, click Privacy & Data, and select Download My Data. We compile your profile, login history, deposit and withdrawal records, and send them to your email within two business days.

We do not sell your contact information. We use your email only to send account notifications and support replies. Your phone is used solely to verify your identity during signup and withdrawal requests.

We review this policy every six months and update it if we change how we collect or use data. When we make material changes, we email you and ask you to review the new version before continuing to play.

Contact our live-chat team immediately or email [email protected] with 'Security Alert' in the subject line. We'll reset your password, review login activity, and verify any recent withdrawals within 30 minutes during business hours.

Yes, we use cookies to keep you logged in and remember your preferences. You can disable cookies in your browser settings anytime. If you clear cookies on logout, you'll need to log in again on your next visit, but your account data stays safe.

How bandar 99 Protects Your Account Information

Reach Our Privacy Team Anytime

Data Handling, Cookies, and Account Security at bandar 99

Encryption Standard

Cookie Use

Account Verification

Data Retention

Third-Party Sharing

Your Privacy Rights

Privacy Policy Questions From Players

01 What happens to my data if I close my account?

02 Is my DANA, OVO, GoPay or QRIS information stored on bandar 99 servers?

03 Can I see what data you collect about me?

04 Do you sell my email address or phone number to other companies?

05 How often do you update this privacy policy?

06 What if I think my account data has been compromised?

07 Does bandar 99 use cookies, and can I turn them off?

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